A breakdown in communications is a leading cause of systemic failure within organizations. In short, words matter. This session will share the tips, tools, and techniques of good communication practices. Done correctly, communications will build awareness, engagement, and influence with your most critical audiences. You will learn: (1) Foundations of good communication practices, (2) Tips for building organizational clout, credibility, and competence, (3) What's inside every good communicator's tool box